Warranty Policy
To ensure a reliable and satisfying shopping experience, FUFUAISPORTS provides a limited warranty on all products. Please read the following terms carefully to understand the coverage and process.
1. Warranty Period
All FUFUAISPORTS products come with a 3-month limited warranty from the date of purchase. During this period, if a product experiences defects due to manufacturing or materials, you are eligible to request a repair or replacement.
2. Coverage
During the warranty period, the following issues are eligible for free repair or replacement:
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Functional failures caused by manufacturing defects or material flaws
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Components that cannot operate properly due to production issues
3. Exclusions
The warranty does not cover:
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Damage caused by misuse, accidents, or improper handling
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Normal wear and tear from regular use
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Products beyond the warranty period
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Damage caused by unauthorized disassembly or modification
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Lost or stolen products
4. Service Process
To request warranty service, please follow these steps:
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Provide proof of purchase, such as your order confirmation or receipt
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Take clear photos showing the defect or damage
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Contact our customer support team via email or phone and submit the above materials
Once we receive your request, we will review and process it within 14 days. Eligible products will be repaired or replaced accordingly.
5. Contact Information
You can reach the FUFUAISPORTS support team using the following methods:
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Email: service@fufuaisports.shop
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Address: Room 201, No. 6, Lianglong Village, Changle West Street, Huashan Town, Huadu District, Guangzhou, Guangdong, China
Our team will respond promptly and provide instructions for submitting your product, including detailed mailing information.